The UK Government has confirmed its intention to introduce full border controls after the transition period ends on the 31 December, if no further agreement with the EU is reached.

All goods entering the UK from the EU will be subject to the same checks and controls as goods coming from the rest of the world.

Northern Ireland is and will remain part of the UK’s customs territory.

The UK will pursue a trade policy independent from the EU and this will apply to the whole of the UK, including Northern Ireland.

Videos, webinars and step-to-step guides are now available to help UK businesses comply with the new requirements within a reasonable timescale (staggered process): please see below.



HMRC webinars are now live – information and sign up details are here:

The topics that will be covered are:

  • Customs Declarations (this webinar is already live)
  • Trader Responsibilities
  • Overview of Staged Transition


Trader Letters

HMRC have restarted a letter campaign to VAT registered traders which signposts them to specific actions they should take to get ready for the end of the transition period.

All letters are published here and more will be uploaded when they are sent out each month:


HMRC YouTube

Just to recap that new content is being uploaded to the HMRC YouTube channel frequently and more to come.

What’s there so far:

Getting someone to deal with customs for you – how freight forwarders can help

What do I need to export?

What are controlled goods?

What are Commodity Codes?

How can a Customs intermediary or agent help me?

What is Customs?

What you need to know to bring goods into the UK

What you need to know to send goods out of the UK

How to check if you can delay customs payments and declarations:


Step-by-step Guides

I wanted to share some step-by-step guides that may be useful:


Further Guidance

A wealth of guidance and tools are available online, with more being added regularly. Some pages of note are listed below.

A full process map for exporting (and one for importing) can be viewed here:


Also, see here for preparing to export goods from GB to EU from 1st January 2021:


Customs processes are complex, and many businesses are looking at using an agent/ intermediary to help them. This page lists many agents and fast parcel operators, which is handy for anyone who may not know who to reach out to:


Find out how to get information about the free Trader Support Service and other changes due to the implementation of the Northern Ireland Protocol:


Import Declarations:


UK Trade Tariffs Checker tool:


Getting a EORI number:


Software Developers (a list of software developers to get help with Customs Declaration Service and Customs Handling of Import and Export Freight (CHIEF) declarations):


This page helps traders understand if they can delay their customs payments and declarations:


New detailed guidance for haulage companies and commercial drivers moving goods between Great Britain and the European Union has recently been published. It covers Safety and Security and other key actions.

You can find this guidance here:


And Department for International Trade have updated the UK Tariff information including;


Help and support

There’s a new phone number for customs and international trade queries – the number has been published on this page, which also links to the webchat function:

More guidance and tools are being developed all the time, and the best way for businesses to stay sighted on guidance that is relevant to their needs is by signing up to the free updates and a personalised list of actions at


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